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1. Introduction
2. Human-Computer Interaction
   1. Design Principles
   2. The Role of Visualization
   3. Evaluating Interactive Systems
3. The Information Access Process
   1. Models of Interaction
   2. Non-Search Parts of the Information Access Process
   3. Earlier Interface Studies
4. Starting Points
   1. Lists of Collections
   2. Overviews
      1. Category or Directory Overviews
      2. Automatically Derived Collection Overviews
      3. Evaluations of Graphical Overviews
      4. Cocitation Clustering for Overviews
   3. Examples, Dialogues, and Wizards
   4. Automated Source Selection
5. Query Specification
   1. Boolean Queries
   2. From Command Lines to Forms and Menus
   3. Faceted Queries
   4. Graphical Approaches to Query Specification
   5. Phrases and Proximity
   6. Natural Language and Free Text Queries
6. Context
   1. Document Surrogates
   2. Query Term Hits Within Document Content
      1. KWIC
      2. TileBars
      3. SeeSoft
   3. Query Term Hits Between Documents
      1. InfoCrystal
      2. VIBE and Lyberworld
      3. Lattices
   4. SuperBook: Context via Table of Contents
   5. Categories for Results Set Context
   6. Using Hyperlinks to Organize Retrieval Results
      1. Cha-Cha: SuperBook on the Web
      2. Mapuccino: Graphical Depiction of Link Structure
   7. Tables
7. Using Relevance Judgements
   1. Interfaces for Standard Relevance Feedback
   2. Studies of User Interaction with Relevance Feedback Systems
   3. Fetching Relevant Information in the Background
   4. Group Relevance Judgements
   5. Pseudo-Relevance Feedback
8. Interface Support for the Search Process
   1. Interfaces for String Matching
   2. Window Management
   3. Example Systems
      1. The InfoGrid Layout
      2. The SuperBook Layout
      3. The DLITE Interface
      4. The SketchTrieve Interface
   4. Examples of Poor Use of Overlapping Windows
   5. Retaining Search History
   6. Integrating Scanning, Selection and Querying
9. Trends and Research Issues
10. Bibliographic Discussion

By M. Hearst